1 Information about us and our website
1.1 Mas & Pas is a parenting website (the Website) accessible via www.masandpas.com. The Website is provided by Mas & Pas Limited (we or us). We are registered in England and Wales under company number 11130731 and registered office address Ground Floor, 2 Woodberry Grove, London, England, N12 0DR.
2 Information about these terms
2.1 These terms and conditions (Terms) govern the provision of the Website by us and its use by users. Please read these Terms carefully as you must accept them before using the Website. You will be asked to accept these Terms during the registration process when you sign up for an account. Your continued use of the Website (with or without an account) indicates your acceptance of these Terms. If you do not accept and abide by these Terms, you should not use the Website.
2.2 These Terms apply both to individual users of the Website (Individuals) and business users (Service Providers) who set up a business profile (Service Provider Account) in order to promote their businesses on the Website. Where any of the Terms apply only to Individuals or only to Service Providers, we make this clear in the relevant section of the Terms.
2.3 We may change these Terms at any time by amending this page. We may notify you by email if significant changes are made, but please check this page from time to time as any changes will be binding on you if you continue to use the Website.
2.4 These Terms are governed by the laws of England and Wales and the courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms. Individuals based in Scotland or Northern Ireland may choose to bring proceedings in their own respective jurisdiction.
3 Other terms that may apply to you
3.1 There may be other terms that apply to you when you use the Website, for example our Competition Terms and Conditions if you participate in a competition.
3.3 If you purchase tickets through any link on our Website, the ticket provider’s own terms and conditions will apply to your purchase. You should make sure you read those terms and conditions carefully before completing your purchase. We are not responsible for the ticket provider’s compliance with its own terms and conditions.
4 Changes to our Website
4.1 We may update the Website from time to time and may change any of the content that is uploaded by us or our licensors at any time. However, we are under no obligations to update the Website and we do not guarantee that the Website, or any content on it, will be free from errors or omissions.
5 Suspending or withdrawing our Website
5.1 Our Website is made available free of charge and on an “as is” and “as available” basis.
5.2 We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may modify, suspend, discontinue, withdraw or restrict the availability of all or any part of our Website at any time without any liability to you. We will try to give you reasonable notice of any suspension or withdrawal.
5.3 You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
6 Your account
6.1 If you register for an account on our Website, you must ensure that only you use your account and you must not disclose your login details to any other person. You are responsible for keeping your login details safe and secure.
6.3 If you know or suspect that anyone other than you knows your login details, you must promptly notify us at firstname.lastname@example.org.
6.4 We reserve the right to disable or terminate your account if you have failed to log into your account for a period of twelve months. We will notify you by email in advance of disabling or terminating your account.
7 Service Provider Accounts
7.1 The provisions in this clause 7 apply only to Service Providers. If you are a Service Provider, you may use your Service Provider Account to post information about your products and services and to promote your business on your profile only. Your profile will be publicly viewable and discoverable on search engines.
7.2 You are solely responsible for the information you post on your Service Provider Account and you must ensure that such information is accurate and not misleading and complies will all other relevant provisions of these Terms.
7.3 Users may post reviews of your business on your profile and we are not responsible for the content of any such reviews or for any negative comments or reviews. If you believe that someone is posting reviews maliciously, please contact us using the details below and we will use reasonable endeavours to investigate, but we provide no guarantees as to the outcome of such investigation and we are under no obligation to investigate or to take any action. You must not maliciously post reviews about any other Service Provider on that Service Provider’s profile and if you do, your account will be suspended or deleted.
7.4 You must not use your Service Provider Account to impersonate or falsely represent any other brand or entity.
7.5 If you collect any personal data through or in connection with your Service Provider Account, you are responsible for ensuring that your collection of personal data complies with all applicable laws.
8 Intellectual property rights in the Website
8.1 We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
8.2 You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use but you must not copy, reproduce, alter, modify or create derivative works from our Website or any content on it in any other way.
8.3 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
8.4 You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
8.6 Except as expressly set out in these Terms, you must not copy or use all or any part of our Website or the content on it in any way that infringes our intellectual property rights or those of any third party and you indemnify us for any breach of this obligation.
9 The information on our Website
9.1 Our Website contains various content including (but not limited to) information about parenting, events, services and products. All content is provided for general information only. It is not intended to amount to advice (including but not limited to medical advice) on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website. We are not responsible for the consequences of any actions you take, or do not take, in reliance on any of the information on our Website.
9.2 Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.
9.3 Among the content on our Website, we may list activities, clubs, classes and events for children and the times and details of such events. Whilst we may, where possible, take reasonable steps to ensure that the organisers of such events are legitimate and reliable, we are not responsible for conducting detailed verification of the organisers and events and we provide no guarantee as to their quality or reliability. It is your responsibility to carry out your own checks and to make sure that you verify that the details we have provided are correct before attending the event. If we become aware that any event or organiser we list on our Website is irresponsible, unreliable or illegitimate, we may in our discretion remove that event or organiser from our Website but shall have no responsibility or liability to you in respect of any such event or organiser. Our listing of an event or organiser shall not be interpreted as an endorsement of that event or organiser.
10 Websites that we link to
10.1 Our Website may contain links to other sites and resources provided by third parties. These links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
10.2 We have no control over the contents of those sites or resources. Your use of those sites or resources will be subject to the terms and conditions applicable to those sites or resources and you should read those terms and conditions carefully before using those sites or resources.
11 Your use of our Website
11.1 You warrant that you have all necessary right, power and authority to enter into these Terms and to perform the obligations set out herein.
11.2 You must use this Website in compliance with all applicable laws, rules and regulations and in accordance with these Terms. You agree not to use the Website for any unlawful, fraudulent or inappropriate purpose.
11.3 You must not use our Website to message other members directly with promotions or advertisements of any kind, whether or not these are for profit. Unsolicited advertising through our Website is strictly prohibited. If you send such communications to another user, that user can block you and report you as a spammer. Any accounts that are discovered to be carrying out these activities will be immediately suspended or deleted
11.4 Reviews must only be submitted where you have direct experience of the product or service. Any incentive provided by the supplier in exchange for the review must be disclosed. All reviews must be accurate, genuine and made in good faith and you may be asked to provide back up in the event of a dispute around facts. Any review made maliciously or with the intent of damaging the business or reputation of a supplier may be removed without notice.
12 Your content
12.1 You can share content and information on the Website in various ways, such as by submitting articles, writing posts, uploading photos and videos, commenting on posts and contributing to public or private chat rooms. You should note that if you post or comment in a public chat room or if you select that a post you make can be viewed by everyone, your post or comment can be viewed by anyone, even someone who doesn’t have an account on our Website. The post and your username and profile picture will be discoverable on search engines such as Google. For example, if someone searches on Google for a keyword that appears in your post, your post may show up in the search results.
12.2 Any content you upload to our Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights (such as copyright) in your content, but you grant us and other users of our Website a non-exclusive, royalty-free, worldwide, sub-licensable, irrevocable licence to use, store and copy that content and to distribute and make it available to third parties for the purposes of providing the Website and/or for using any information that you provide in your content.
12.3 When you upload content to the Website or make contact with other users of the Website, you must ensure that any contribution:
12.3.1 is accurate and up-to-date and is not in any way misleading;
12.3.2 is not unlawful, defamatory (whether of us, our Website, our users or any other third party), malicious, harassing, abusive, fraudulent, obscene or otherwise objectionable (as reasonably determined by us);
12.3.3 does not promote violence, sexually explicit material, illegal activity or discrimination of any kind;
12.3.4 does not contain any viruses, bugs or other malicious code;
12.3.5 does not infringe another person’s rights, including intellectual property and privacy rights; and
12.3.6 is not threatening or abusive, and does not cause annoyance, alarm, embarrassment or distress to any other person.
12.4 If the content you upload includes advice, you are responsible for ensuring that such advice is reasonably sound and is not dangerous, misleading or flawed. We accept no responsibility for the quality of any advice given in any content uploaded to the Website.
12.5 If you submit an article or feature for publication, we will carry out a basic check of the content of the article before it is uploaded to the Website but we will not verify the content of the article. We reserve the right to refuse to upload an article or feature for any reason and our decision whether or not to upload an article you submit is final. If we upload your article, we may also include that article in our weekly newsletter sent out to registered users.
12.7 You warrant that any content you upload or contributions you make comply with the standards above, and you indemnify us for any breach of that warranty.
12.8 We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.
12.9 We have the right to remove any content you upload to the for any reason at our discretion. If we remove content, we will notify you and you can contact us within 14 days of deletion to ask us to download and send you a copy of the deleted content.
12.10 You are solely responsible for securing and backing up your content.
13 User-generated content
13.1 Our Website includes information and materials uploaded by other users of the Website, for example articles, posts, comments and direct messages. This information and these materials have not been verified or approved by us. Articles that users submit are subject to a basic check by us before being uploaded, but articles are not verified with any medical or other professionals. Our uploading of an article does not constitute an endorsement, verification or approval of the views, opinions, information or advice expressed therein.
13.2 The views expressed by other users on our Website do not represent our views or values and we are not responsible for any information or advice given in posts by other users (including articles).
14 Reporting content and blocking users
14.1 All users are required to comply with the terms and content standards set out at section 12 above. If you feel that a post or comment that someone has uploaded does not comply with those standards, you can report that post or comment by using the “Report” button on the relevant post or comment and selecting the most relevant reason for reporting it.
14.2 This also means that other users can report your posts or comments if they think that you have not met the standards above.
14.3 If a comment or post is reported, we will review it and decide whether or not it complies with our content standards. If it does not, we will remove the comment or post as soon as we can.
14.4 If a comment or post is reported twice by two different users, it will be automatically removed and we will then review the content and decide whether or not to reinstate it. Our decision is entirely at our discretion and will be final.
14.5 We do not have control over whether users report content or not and we are not responsible for users’ decisions to report content.
14.6 If you have any complaints about any other content, such as direct messages sent to you by another user, you can contact us using the details set out under “Contact us” below. You can also block users by visiting their profiling and selecting the “Block” option. Again, this means that other users can also block you and we have no control over users’ decisions to do this and will not be responsible if any user decides to block you.
15.1 From time to time we may offer rewards through our Website to users who have registered for an account. These rewards might include, for example, discounts from stores or classes.
15.2 We may also offer rewards to users who build up a certain number of points on our Website. Points can be accumulated by users giving each other “hearts” for posts and comments. We are not responsible for other users’ decisions whether to give “hearts” on your posts and comments.
15.3 In all cases, the provision and type of rewards are at our sole discretion and we are under no obligation to provide any rewards or any particular type of rewards.
15.4 Offers or promotions provided as rewards (such as discounts) may be time-limited and subject to availability and/or third party terms (for example the shop or organiser offering the discount). It is your responsibility to check whether any such restrictions or terms apply and to comply with them. We will not be responsible for any third party terms or any third party’s decisions in relation to any such rewards.
16.1 From time to time we may run competitions on our Website. Your participation in any competitions will be subject to our Competition Terms and Conditions and any other terms and conditions that are made known to you as part of the competition.
17.1 We do not guarantee that the Website will be secure or free from bugs or viruses.
17.2 You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.
17.3 You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
18 Linking to our Website
18.1 You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
18.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
18.3 You must not establish a link to our Website in any website that is not owned by you.
18.4 We reserve the right to withdraw linking permission without notice.
18.5 The website in which you are linking must comply in all respects with the content standards set out in these Terms.
18.6 If you wish to link to or make any use of content on our Website other than that set out above, please contact email@example.com.
19.1 You will indemnify us and our subsidiaries, affiliates, officers, agents and employees against any third party claim arising out of or connected with your use of the Website.
20 Our responsibility for loss or damage suffered by you
20.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
20.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, the Website or your use of or reliance on any content in the Website.
20.3 If you are an Individual, please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
20.4 If you are a Service Provider, we provide our Website for commercial use but only to promote your business via your profile. You must not directly message users or posts advertisements or promotions in chat rooms. We exclude all implied conditions, warranties, representations or other terms that may apply to your use of our Website or any content on it and we will not be liable to you for any loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.
21.1 Force Majeure
21.1.1 We shall not be in breach of these Terms nor liable for any delay in performing, or failure to perform, any of our obligations under these Terms if such delay or failure results from events, circumstances or causes beyond our reasonable control.
21.2 Assignment and other dealings
21.2.1 You may not assign, sub-contract, charge or otherwise transfer or deal with any of your rights or obligations under these Terms without our prior written consent.
21.2.2 We shall be entitled to assign, sub-contract, charge or otherwise transfer or deal with any of our rights or obligations under these Terms without the prior written consent of any user.
21.3.1 A failure or delay by us to exercise any right or remedy provided under these Terms or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under this agreement or by law shall prevent or restrict the further exercise of that or any other right or remedy.
21.4.1 If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms.
21.5 Entire agreement
21.5.1 Except where otherwise provided in these Terms, these Terms constitute the entire agreement between you and us, and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to their subject matter.
21.6 Third party rights
21.6.1 No one other than a party to these Terms, their successors and permitted assignees, shall have any right to enforce any of the Terms.
22 Contacting us
22.1 If you have any queries about these Terms, or about the Website, you can contact us by emailing firstname.lastname@example.org.